What should you do to ensure Microsoft Teams installs in the background for Skype for Business users?

To ensure that Microsoft Teams installs in the background for Skype for Business users, configuring the Teams upgrade settings in the Microsoft Teams admin center is crucial. This setting allows organizations to manage how users transitioning from Skype for Business to Microsoft Teams receive the Teams application.

When the upgrade settings are configured to automatically install Teams, it enables a smooth transition for users who may not be aware that they need the Teams app to continue enjoying collaboration features. This approach minimizes disruption by ensuring that when users log into Skype for Business, Teams is either already installed or is downloaded and installed silently in the background without requiring additional steps from the end-users.

This method is particularly beneficial during the transition phase, where both applications may be in use, ensuring that users can start using Teams seamlessly without facing interruptions in their workflow.

The other options, while important for different aspects of Teams administration, do not directly relate to ensuring that the Teams application is installed in the background for those still using Skype for Business. For example, configuring external access settings relates to connecting with users outside the organization, while app setup and permission policies govern what apps are available to users rather than how Teams itself is installed.