Mastering Microsoft Teams: Enabling PSTN Calls for Your Users

Are you gearing up to ensure that your users can successfully make calls to the Public Switched Telephone Network (PSTN) through Microsoft Teams? If so, you’re in the right place! This article will delve into the cmdlets you need to run, their significance, and how they can transform your team's communication capabilities.

Let's Start with the Basics: What’s PSTN Calling?

Public Switched Telephone Network (PSTN) calling is as traditional as it gets — it's the classic telephone network that lets you call landlines and mobile phones worldwide. With advancements in technology, integrating PSTN calling within platforms like Microsoft Teams has become essential for enhancing communication solutions in businesses today. Imagine being able to connect remotely while ensuring that your users can make calls as if they were in the office. Sounds convenient, right?

The Cmdlets You Need

Now, let’s get to the meat of the matter: what cmdlets are required to enable your users to make PSTN calls? The winning choice here is a combination of Set-AzureADUserLicense, Set-CsOnlineVoiceUser, and Set-CSUser. Here’s why these cmdlets are your go-tos:

• Set-AzureADUserLicense: This cmdlet ensures that the users have the right licenses specifically tailored for PSTN calling. Imagine trying to make a call without proper credentials. You wouldn’t want your 100 users, all set and ready to go, stumbling through the conversation only to realize they lack the necessary licenses. So, this cmdlet is your first step in sculpting a seamless path to communication.

• Set-CsOnlineVoiceUser: Think of this as the key that turns your ordinary Teams user into a voice-enabled powerhouse. With this cmdlet, you designate that a user can access essential voice features. It's vital for anyone needing to chat over the phone — whether it's for customer service or internal meetings, it’s a game changer.

• Set-CSUser: Although this one sometimes plays second fiddle, it can still configure additional user settings to spice up the calling capabilities. It’s sort of like giving your users that extra boost in delivering a memorable conversation experience.

Why Not the Other Options?

Sure, looking at other options can be tempting! For instance, you might stumble across answers like Grant-CsOnlineVoiceRoutingPolicy. While routing policies are important, without the foundational cmdlets like Set-AzureADUserLicense, you might just be spinning your wheels. This is like trying to cook a gourmet dish without the key ingredients!

A Quick Recap

In sum, if you want to enable those 100 users to make PSTN calls through Microsoft Calling Plan, lean on the trio of cmdlets: Set-AzureADUserLicense, Set-CsOnlineVoiceUser, and Set-CSUser. This trifecta covers your licensing, voice capabilities, and additional configurations needed to foster effective communication. Whether you’re a seasoned pro or just starting in the world of Microsoft Teams, these tools are your ticket to streamlined interaction for your team.

So, next time you ponder over user call capabilities in Teams, remember these key cmdlets — it’s about ensuring your team's voices connect, no matter where they are! Let’s face it, effective communication is just a cmdlet away. Happy calling!